Collection of your Personal Information
You may visit our Site without creating an account, but you will not have full access to our service. Visitors who wish to use the service must create an account, thus becoming a user. To create an account, and to better provide you with products and services offered on our Site, Gentreo may collect personally identifiable information (“User Personal Information”), such as your:
If you purchase Gentreo’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Gentreo may also collect anonymous demographic information, which is not unique to you, such as your:
Gentreo may make use of location-based data for our website. If you allow these services, we will ask you to enter your general location. We use this information to provide services to you or to serve you more relevant ads or promotional offers, not to personally identify you. If you choose not to allow Gentreo to access your location, some or all functionality may not be available to you.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Gentreo’s public message boards, this information may be collected and used by Gentreo and others.
You may also be required to provide certain personal information to us in the following circumstances: (a) entering a sweepstakes or contest sponsored by us or one of our partners; (b) signing up for special offers from selected third parties; and (c) sending us an email message.
Use of your Personal Information
To provide the services you request
Gentreo uses User Personal Information to perform and provide the services you request.
To communicate with users
Gentreo may also use User Personal Information to communicate with users. For instance, Gentreo may use information you provide to send you information regarding our services, such as promotions or events; to provide you with technical support; to solicit feedback about our service; or to notify you if our policies change.
To improve our service
Gentreo may use aggregated, non-personally identifying information gathered from our web server to operate, improve, and optimize our website and service.
Serving more relevant ads
We may use Personal or Non-Personal Information to serve you more relevant ads or promotional offers.
We do not disclose User Personal Information outside Gentreo, except as described below in the section for “Compelled Disclosure.”
Gentreo may share User Personal Information with your consent to perform services you have requested, including displaying the information you have chosen to share in order to make use of our service.
If you upload a document
If you choose to upload a document by using our documents feature, only Gentreo may review such documents. You may choose to share the document with other users who use the service.
To our employees, other affiliates and third-party service providers
Gentreo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, when you respond that you are interested in learning more, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Gentreo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gentreo, and they are required to maintain the confidentiality of your information.
In a merger
Advertising; Third-party tracking, re-targeting or analysis
Gentreo may from time to time share, sell, rent, or trade User Personal and/or Non-Personal Information with third parties or permit third-party tracking, re-targeting or data analysis across our website or service for their or our promotional purposes (e.g., to serve you more relevant advertisements or promotional offers). These third parties may collect more information than Gentreo collects.
Gentreo potentially personally-identifying and personally-identifying information, without notice, in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to: (a) conform to the edicts of the law or comply with legal process served on Gentreo or the site; (b) protect and defend the rights or property of Gentreo; and/or (c) act under exigent circumstances to protect the personal safety of users of Gentreo, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Gentreo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Gentreo website.
Gentreo uses temporary, or “session-based,” cookies, which are removed when you close your web browser or reboot your computer or device. We use session-based cookies to provide services to you while you navigate our website; remember that you are logged in during your visit; keep track of your progress; and increase website security.
Gentreo uses permanent, or “persistent,” cookies, which remain stored on your computer or device until deleted, or until they reach a specified date of expiration. We use persistent cookies to enable us to remember you each time you visit our website; keep track of your preferences in relation to your use of our website; allow you to log in without re-entering your password every time you visit; and serve you more relevant advertisements or promotional offers.
The cookies Gentreo sets are essential for the operation of the website, are used for performance or functionality; or serve you more relevant advertisements or promotional offers. By using our website, you agree that we can place these types of cookies on your computer.
Gentreo uses Google Analytics to help improve our Users’ experience. Google Analytics uses both session-based and permanent cookies to collect information about how our website performs and how our users use the website and service. The Google Analytics tool helps us evaluate and monitor users’ use of our website, compile statistical reports on activity on the service, and improve our content. Google Analytics may collect more information than Gentreo collects. Google Analytics stores the information these cookies generate.
Gentreo will not, nor will we seek to allow any third party to, use the Google Analytics tool to (i) track our users, (ii) collect any User Personal Information other than IP address, or (iii) correlate a user’s IP address with his or her identity. Google Analytics provides further information about its own privacy practices and allows the ability to opt out of Google Analytics tracking here.
You may disable your browser or device’s ability to accept cookies, but if you do, you may not be able to use Gentreo’s services.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of Your Personal Information
Industry standards in data security
Gentreo secures your personal information from unauthorized access, use, or disclosure. Gentreo uses the following methods for this purpose:
– Secure Sockets Layer (SSL) Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
No responsibility for third-party service providers’ security
In addition, while we take measures reasonably necessary to ensure that our third-party service providers, such as our payment processing and data tracking, re-targeting or data analysis services, keep your information secure, these organizations’ practices are ultimately beyond our control. By using our service, you acknowledge that you understand and agree to assume these risks.
Documents, in general
Gentreo uses third-party service providers to transmit, store, encrypt, process and display uploaded documents on our behalf. Gentreo has taken measures reasonably necessary to ensure that these services keep uploaded documents private and secure, but these organizations practices are ultimately beyond our control. By using the documents feature, you acknowledge that you understand and agree to assume the risks.
International data transfer
Children Under Thirteen
Gentreo collects personally identifiable information from children under the age of thirteen. Gentreo collects this information for the following reason(s): If children are named or listed in trusts, wills, guardianship, temporary authority, access to Gentreo or are listed in regards to information in the Gentreo digital vault, power of attorney, health care proxy, or other legal documents regarding healthcare and financial and legal decisions.
Your Access to Information
Access to User Information
As a Gentreo user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting email@example.com.
Subject to the conditions set forth in the next paragraph entitled ‘Deletion of User Information’, Gentreo will retain User Personal Information for as long as your account is active or as needed to provide you services.
Deletion of User Information
If you wish to cancel your account, delete your User Personal Information, or request that we no longer use your User Personal Information to provide you services, please contact firstname.lastname@example.org. We will retain and use your User Personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will seek to delete your full profile within 30 days.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Gentreo by contacting us here:
From time to time, Gentreo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Gentreo or click on a link therein.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Gentreo welcomes your questions or comments regarding this Statement of Privacy.
Effective as of JUNE 23, 2022