Gentreo Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Gentreo.com and Gentreo, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Gentreo, Inc. include Gentreo.com and Gentreo. The Gentreo website is an ecommerce site. By using the Gentreo website, you consent to the data practices described in this statement.

Collection of your Personal Information

For visitors

Like other website operators, Gentreo collects information of the sort that web browsers and servers typically make available through the use of commonly-used information-gathering tools such as cookies (please see “Our Use of Cookies,” for details). This non-personally identifying information (“User Non-Personal Information”) includes the visitor’s browser type, language preference, referring site, additional websites requested and the date and time of each Visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. Gentreo’s purpose in collecting User Non-Personal Information is to better understand how our Visitors’ use our website to improve their user experience and to serve more relevant ads or promotional offers on our site or third parties’ sites based upon that information.

For users

You may visit our Site without creating an account, but you will not have full access to our service. Visitors who wish to use the service must create an account, thus becoming a user. To create an account, and to better provide you with products and services offered on our Site, Gentreo may collect personally identifiable information (“User Personal Information”), such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Number of uploaded documents, forms, and other uploads
  • Information for filling in documents

If you purchase Gentreo’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Gentreo may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Address

Gentreo may make use of location-based data for our website. If you allow these services, we will ask you to enter your general location. We use this information to provide services to you or to serve you more relevant ads or promotional offers, not to personally identify you. If you choose not to allow Gentreo to access your location, some or all functionality may not be available to you.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Gentreo’s public message boards, this information may be collected and used by Gentreo and others.

Gentreo collects User Personal Information only with your consent which you express by using our service after reviewing this Privacy Policy and Gentreo’s Terms and Conditions. You may refuse to supply personally-identifying information; however, that refusal may prevent you from using Gentreo’s service.

You may also be required to provide certain personal information to us in the following circumstances: (a) entering a sweepstakes or contest sponsored by us or one of our partners; (b) signing up for special offers from selected third parties; and (c) sending us an email message.

Use of your Personal Information

To provide the services you request

Gentreo uses User Personal Information to perform and provide the services you request.


To communicate with users

Gentreo may also use User Personal Information to communicate with users. For instance, Gentreo may use information you provide to send you information regarding our services, such as promotions or events; to provide you with technical support; to solicit feedback about our service; or to notify you if our policies change.


To improve our service

Gentreo may use aggregated, non-personally identifying information gathered from our web server to operate, improve, and optimize our website and service.

Serving more relevant ads

We may use Personal or Non-Personal Information to serve you more relevant ads or promotional offers.

Sharing Information

In general

We do not disclose User Personal Information outside Gentreo, except as described below in the section for “Compelled Disclosure.”

With your consent which you express by using our service after reviewing this Privacy Policy and Gentreo’s Terms and Conditions

Gentreo may share User Personal Information with your consent to perform services you have requested, including displaying the information you have chosen to share in order to make use of our service.

If you upload a document

If you choose to upload a document by using our documents feature, only Gentreo may review such documents. You may choose to share the document with other users who use the service.

To our employees, other affiliates and third-party service providers

Gentreo discloses User Personal Information only to those of our employees, third-party contractors (e.g., our email service providers and payment processors), and affiliated organizations that need to know this information in order to process it on our behalf or to provide or improve our service. In addition, our employees and other affiliates have agreed not to disclose this information to others, in accordance with terms and conditions at least as restrictive as this Privacy Policy. Some of our employees, contractors, and affiliated organizations may be located outside of your home country; by using Gentreo’s Service, you consent to the transfer of such information to them.

Gentreo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, when you respond that you are interested in learning more, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Gentreo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gentreo, and they are required to maintain the confidentiality of your information.

In a merger

Gentreo may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will seek to continue to ensure the confidentiality of User Personal Information, and we will notify you on our website before any transfer of User Personal Information. The purchaser will have to honor any promises we have made in this Privacy Policy or in our Terms and Conditions.

Advertising; Third-party tracking, re-targeting or analysis

Gentreo may from time to time share, sell, rent, or trade User Personal and/or Non-Personal Information with third parties or permit third-party tracking, re-targeting or data analysis across our website or service for their or our promotional purposes (e.g., to serve you more relevant advertisements or promotional offers). These third parties may collect more information than Gentreo collects.

Compelled disclosure


Gentreo potentially personally-identifying and personally-identifying information, without notice, in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to: (a) conform to the edicts of the law or comply with legal process served on Gentreo or the site; (b) protect and defend the rights or property of Gentreo; and/or (c) act under exigent circumstances to protect the personal safety of users of Gentreo, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Gentreo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Gentreo website.

Use of Cookies

Cookies, generally

Gentreo uses cookies to make interactions with our website easy and meaningful and to serve you more relevant advertisements or promotional offers. A cookie is a small piece of text that our web server stores on your computer or mobile device, which we can then retrieve as needed. Cookies do not necessarily identify you if you are merely visiting Gentreo’s website; however, a cookie may store a unique identifier for each logged in user.

Temporary cookies

Gentreo uses temporary, or “session-based,” cookies, which are removed when you close your web browser or reboot your computer or device. We use session-based cookies to provide services to you while you navigate our website; remember that you are logged in during your visit; keep track of your progress; and increase website security.

Persistent cookies

Gentreo uses permanent, or “persistent,” cookies, which remain stored on your computer or device until deleted, or until they reach a specified date of expiration. We use persistent cookies to enable us to remember you each time you visit our website; keep track of your preferences in relation to your use of our website; allow you to log in without re-entering your password every time you visit; and serve you more relevant advertisements or promotional offers.

The cookies Gentreo sets are essential for the operation of the website, are used for performance or functionality; or serve you more relevant advertisements or promotional offers. By using our website, you agree that we can place these types of cookies on your computer.

Google Analytics

Gentreo uses Google Analytics to help improve our Users’ experience. Google Analytics uses both session-based and permanent cookies to collect information about how our website performs and how our users use the website and service. The Google Analytics tool helps us evaluate and monitor users’ use of our website, compile statistical reports on activity on the service, and improve our content. Google Analytics may collect more information than Gentreo collects. Google Analytics stores the information these cookies generate.

Gentreo will not, nor will we seek to allow any third party to, use the Google Analytics tool to (i) track our users, (ii) collect any User Personal Information other than IP address, or (iii) correlate a user’s IP address with his or her identity. Google Analytics provides further information about its own privacy practices and allows the ability to opt out of Google Analytics tracking here.

You may disable your browser or device’s ability to accept cookies, but if you do, you may not be able to use Gentreo’s services.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of Your Personal Information

Industry standards in data security

Gentreo secures your personal information from unauthorized access, use, or disclosure. Gentreo uses the following methods for this purpose:

–          Secure Sockets Layer (SSL) Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

No responsibility for third-party service providers’ security

In addition, while we take measures reasonably necessary to ensure that our third-party service providers, such as our payment processing and data tracking, re-targeting or data analysis services, keep your information secure, these organizations’ practices are ultimately beyond our control. By using our service, you acknowledge that you understand and agree to assume these risks.

Documents, in general

Gentreo uses third-party service providers to transmit, store, encrypt, process and display uploaded documents on our behalf. Gentreo has taken measures reasonably necessary to ensure that these services keep uploaded documents private and secure, but these organizations practices are ultimately beyond our control. By using the documents feature, you acknowledge that you understand and agree to assume the risks.

International data transfer


Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. By using the service, you agree that we can store, process and transfer your information in this manner.

Children Under Thirteen

Gentreo collects personally identifiable information from children under the age of thirteen. Gentreo collects this information for the following reason(s): If children are named or listed in trusts, wills, guardianship, temporary authority, access to Gentreo or are listed in regards to information in the Gentreo digital vault, power of attorney, health care proxy, or other legal documents regarding healthcare and financial and legal decisions.

If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Privacy Policy.

Your Access to Information

Access to User Information

As a Gentreo user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting info@gentreo.com.

Data retention

Subject to the conditions set forth in the next paragraph entitled ‘Deletion of User Information’, Gentreo will retain User Personal Information for as long as your account is active or as needed to provide you services.

Deletion of User Information

If you wish to cancel your account, delete your User Personal Information, or request that we no longer use your User Personal Information to provide you services, please contact info@gentreo.com. We will retain and use your User Personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will seek to delete your full profile within 30 days.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Gentreo by contacting us here:

Email: unsubscribe@gentreo.com

E-mail Communications

From time to time, Gentreo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Gentreo or click on a link therein.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Gentreo reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Gentreo welcomes your questions or comments regarding this Statement of Privacy.

Gentreo, Inc.
Email Address:

Effective as of JUNE 23, 2022